Privacy Policy
At Merch On Demand, we are committed to protecting the privacy and confidentiality of your personal information. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles.
What personal information do we collect?
We collect personal information such as your name, address, phone number and email address when you engage with our services, either in person, via our website or social media channels. We may also collect other information relevant to your engagement with our services.
How do we collect your personal information?
We collect personal information in various ways, including:
- When you contact us for information about our services or engage us to provide printing services via our website, email or social media.
- When we collect publicly available information or purchase third-party lists containing personal information.
- When we receive personal information from our clients or third parties that are relevant to our services.
How do we use your personal information?
We use your personal information to:
- Provide printing services to you.
- Communicate with you about our services, updates and promotions.
- Improve our services.
- Meet our legal and regulatory obligations.
How do we store and secure your personal information?
We store personal information in a secure manner to protect against unauthorised access, modification, disclosure, or misuse. We use a combination of physical, electronic and administrative safeguards to ensure the security of your personal information.
Do we disclose your personal information to third parties?
We may disclose your personal information to third parties if required by law or if necessary to provide our services to you. For example, we may disclose your personal information to third-party service providers, regulatory bodies, or government agencies.
How can you access and correct your personal information?
You have the right to access and correct your personal information that we hold. To do so, please contact us using the Get In Touch form in the footer of our website. We will endeavor to respond to your request as soon as possible.
How can you make a complaint about our handling of your personal information?
If you believe we have breached our privacy obligations, you may make a complaint using the Get In Touch form in the footer of our website.
Handling Payments
Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Stripe (Stripe Inc)
Stripe is a payment service provided by Stripe Inc. Personal Data processed: various types of Data as specified in the privacy policy of the service.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments using their PayPal credentials. Personal Data processed: various types of Data as specified in the privacy policy of the service.